Ways to Handle Conflict and Anger

Clara A. Cleve
MSSW
Family Counsleing Clinic


Here are some suggestions when conflict turns destructive.

A wonderful way to handle your own anger or anger directed at you is to leave the situation & calm your self down.

Some of the feelings that fall under the umbrella of anger are feeling frustrated, upset, mad and/or irritable.

How to handle your anger.  Remove yourself from the situation when you find yourself getting upset, frustrated or angry and you know you are going to say or do something that would not be respectful to another person.  Either leave the room, get off the phone, go out for a walk or jog to cool down.  It usually takes 20-30 minutes to calm yourself down.  After you have cooled down, come back and deal with the situation calmly and respectfully.  If you find yourself getting upset again and are not responding respectfully, leave again.  Calm yourself down and again come back and address the situation.  Keep doing this until you are having a respectful exchange.

Acting like you are not angry when you are is not healthy for you.  It is not healthy to bottle up or repress anger. It can make you physically sick or depressed to name a few of the repercussions.  Repressed anger leads to all sorts of psychological problems.  Sarcasm is a form of repressed anger.  It takes work on your part to truly let go of a situation or incident that has triggered your anger.

How to handle someone else's anger.  Any time someone is not treating you with respect, leave the situation. Some examples of not treating you with respect are: name calling, eye rolling, hostile humor, making fun of you, mocking you, treating you with disgust or contempt, yelling  at you, threatening  you, not allowing  you to talk (talking over you), or not allowing you to leave.

We know that physical abuse such as hitting, shoving, pinching, grabbing, etc. is not treating another person with respect.   The use of physical abuse is never acceptable.  You may need to seek professional help.

Ways to calm yourself down: focus on your breathing, focus on the air coming in and going out.  When you are calming yourself down don’t spend the time dwelling on the argument.  Doing that will not calm you down but only agitate you. Instead spend the time taking yourself, in your mind, to a special peaceful spot, thinking of things that will calm you down, or listening to relaxing music.

When we stand up for ourselves and do not allow others to treat us with a lack of respect, others will respect us and we will find ourselves getting less angry.